Refund Policy

As members of our team administer it, Our company's 30-day no-reason return and exchange standard begins when an order is delivered. For buyer reference, Within that window, a customer may ask to return or exchange an eligible item without stating a reason.

Request and Authorization

As members of our team administer it, Reach customer care before mailing anything. Our company also confirms that Members of our team will review the request, confirm the next steps, and identify the return destination shown in the merchant details below.

Return Transportation Is Covered

Within our buyer-service model, Members of our team send a prepaid return shipping label, and the merchant pays the return cost for a change-of-mind or other no-reason request. For buyer reference, The same merchant-paid arrangement applies to damaged, defective, incorrect, missing, or other quality-issue merchandise.

Cancellation Before Dispatch

In our company's standard process, A customer may request cancellation before shipment. Our company also confirms that Once the order has shipped, this Refund Policy governs the available return or exchange.

Condition of an Eligible Return

For a transparent buyer-facing explanation, Unless a quality issue is involved, return the item with its original packaging, accessories, and purchase evidence and without avoidable wear or damage. Our company also confirms that A defect or fulfillment error will be evaluated according to the condition received.

No-Reason Return Exclusions

As members of our team administer it, Custom-made goods, clearance items or Final Sale goods, gift cards, and opened intimate or hygiene-sensitive items are not eligible for a no-reason return. Our company also confirms that Those limits do not restrict a customer's applicable rights when an item is damaged, defective, incorrect, or missing.

Exchanges and Refund Timing

For buyers reviewing these terms, An approved exchange is offered in the same 30-day period. For buyer reference, For a refund, members of our team inspect the return and issue the approved amount to the original payment method; allow 5–10 business days after issuance for the financial institution to post it.

How to Reach the Merchant

For buyers reviewing these terms, Merchant name: Simplemodern

In our company's standard process, Email for support: Support@simplemiodsz.shop

In our company's standard process, Customer-care phone: 9564242821

For buyers reviewing these terms, Physical address and standard return destination: 217 Hunt Ln, Barton, VT 05822, US

Within our buyer-service model, Customer-care schedule: Monday to Friday, 9:00 AM–5:00 PM in the store's local time (America/New_York).